Question 1

WHERE DO I SIGN

Accepted Answer

Registration for the 2026 edition is officially open!

Question 2

I HAVE AN ISSUE WITH MY REGISTRATION FORM

Accepted Answer

Contact us by email at infoevian@triathlonevian.com with the subject line: FORM PROBLEM , attaching a screenshot of the problem encountered as well as a detailed description.

Question 3

I HAVE NOT RECEIVED MY REGISTRATION CONFIRMATION

Accepted Answer

I go back to my profile and press “resend confirmation email”
I check that I am on the email address with which I registered
I check spam

If I still cannot find my registration confirmation, I send an email to infoevian@triathlonevian.com with the following information: name, first name and email address used during registration.

Question 4

I ENCOUNTERED A PAYMENT PROBLEM DURING MY REGISTRATION

Accepted Answer

I check that my card balance is sufficient
If possible, I try with another credit card
I check that my internet connection is optimal

If I still cannot arrive, I contact the organization at the following email address infoevian@triathlonevian.com

Question 5

I WANT TO CHANGE MY RACE

Accepted Answer

It is possible to change course under certain conditions.For a cheaper race : I send an email to the organization infoevian@triathlonevian.com but I note that no refund will be made.For a more expensive race: I send an email to the organization at infoevian@triathlonevian.com who will take care of the change of course.Please note, I may have to pay the price difference. Once payment is made, my new registration is validated and I will automatically receive a confirmation email.

Question 6

I WANT TO CHECK/CHANGE MY PERSONAL INFORMATION

Accepted Answer

I go to my registration form and click on modify my registration.

For more specific changes, I contact the organization at infoevian@triathlonevian.com

Question 7

I WANT TO TRANSFER MY REGISTRATION

Accepted Answer

The organization will not allow any transfer of registration!

Question 8

I WANT TO CANCEL MY REGISTRATION

Accepted Answer

If I have subscribed to cancellation insurance: I return to my runner profile. By clicking on this link I arrive on the registration page where I put my email address with which I registered as well as the reservation code that I find on the registration confirmation.

PLEASE NOTE: cancellation insurance can only be taken out at the time of registration and until September 15, 2024. For more details, I read the regulations

If I have not taken out cancellation insurance at the time of registration, the costs incurred will not be reimbursed to me.

FAQS

Foire aux questions